DE
Viktor Wirt

Head of Service
+49 511 65548734

Service

“
A satisfied customer is the best business strategy of all.
- Michael LeBoeuf
“
A satisfied customer is the best business strategy of all.
- Michael LeBoeuf
You'll never wind alone!
Our service technicians accompany you from the installation of the machine and support you whenever necessary. We are fast, flexible and never leave you alone with your machines.




You'll never wind alone!
Our service technicians accompany you from the installation of the machine and support you whenever necessary. We are fast, flexible and never leave you alone with your machines.




Fast and responsible
We offer you an individual service and extensive support in all phases of our collaboration.



  • Consulting
    We develop customized solutions, which are precisely tailored for your demands. We have agencies worldwide and help our customers to find the perfect coil winding machine.
    1



  • Preventative measures
    Our machine systems and software are sustainable and made to last long. They are built user friendly and can be continuously updated.
    2



  • Condition monitoring
    There are extensive diagnostic tools and error logs which allow fast fault detection and repair. In case of any errors the machine operator and service personnel get detailed error messages.
    3



  • Maintenance contracts
    With our individual service contracts, we maintain your machines regularly and continuously carry out modernizations.
    4



  • Remote control system
    Software applications and error solving can be done quickly and inexpensively using remote maintenance.
    5



  • Field service / Spare parts
    Our highly qualified service technicians will also travel to your company if needed and help you to solve problems on site
    and optimize your production.

    6



  • Modernisation
    We can also provide state of the art accessories to upgrade older machines.
    7
"Our requirements have always been professionally implemented at a high technical level. After delivery
of the machines, we could always rely on a fast service."
Karsten Ihde
Head of Technology at RITZ
"Our requirements have always been professionally implemented at a high technical level. After delivery of the machines, we could always rely on a fast service."
Karsten Ihde
Head of Technology at RITZ
Customized Engineering


Please tell us your technical requirements and specifications. We will provide a quote based on your demands!
Get a quote

Viktor Wirt
Head of Service
+49 511 65548734